Privacy Policy
Last Updated: May 26, 2025
Welcome to Dig Trace. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and network diagnostic tools (collectively, the "Services").
1. Information We Collect
We collect minimal information necessary to provide and improve our Services. This may include:
- Information You Provide: When you contact us directly (e.g., via email for support or inquiries), we may collect your name, email address, and any other information you choose to provide.
- Information Collected Through Use of Tools: When you use our network diagnostic tools, we process the inputs you provide (e.g., IP addresses, domain names) to perform the requested diagnostics. This data is processed in real-time and is generally not stored persistently. For example:
- IP addresses or hostnames for ping, traceroute, WHOIS lookups.
- Domain names for DNS checks, SSL certificate analysis.
- Usage Data (Non-Personal): We may collect non-personally identifiable information about your interaction with our Services, such as the tools used, features accessed, and general usage patterns. This helps us understand how our Services are being used and how to improve them. This data is typically aggregated and anonymized.
We do not intentionally collect or store sensitive personal information unless explicitly provided by you in a direct communication.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide, operate, and maintain our Services.
- To process your requests when using our diagnostic tools.
- To improve, personalize, and expand our Services.
- To understand and analyze how you use our Services.
- To develop new tools, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes (if you opt-in).
- To prevent fraud and ensure the security of our Services.
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
3. Cookies and Tracking Technologies
We use minimal cookies. Currently, our website primarily uses essential cookies that are necessary for the basic functionality of the site (e.g., session management, user preferences like theme settings). We do not use cookies for extensive personal tracking or targeted advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Services may not function properly.
4. Data Security
We implement a variety of security measures to maintain the safety of your information. While the data processed by our tools is generally transient, we take reasonable precautions to protect any information we handle. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We do not store the results of your network diagnostic queries. Information provided for these queries is processed in real-time and discarded. If you contact us directly, we may retain your communication and related information for as long as necessary to address your inquiry or for our records, in compliance with applicable laws.
6. Third-Party Links & Services
Our Services may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party\'s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children\'s Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to certain processing. Given the minimal personal data we collect and retain, these rights may be limited in scope. If you have any questions about your data or wish to exercise any rights, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: